Receive
Capture the location, immediate hazard, access and responsible contact.
Service / 04
24/7 contract emergency response
When severe weather or an unexpected tree failure affects people, property or infrastructure, our teams provide a clear 24/7 route to support, 365 days a year.
Emergency response provision
A known route to capable support when it matters.
- 01A dependable call-out route for time-critical incidents
- 02Rapid assessment, mobilisation and communication
- 03Experienced crews and specialist equipment for high-risk situations
Core capability
What our emergency response can include.
- Fallen trees and dangerous hanging branches
- Storm-damaged trees affecting roads, buildings and public spaces
- Mechanical handling, MEWP, crane and winch support where required
- Site making-safe, access restoration and follow-on planning
- Single-site incidents and multi-location severe-weather response
Assess
Select the crew, equipment and initial controls for the reported conditions.
Respond
Mobilise, restore safe access and agree any follow-on work.
When an incident is reported
Information that helps us mobilise the right response.
- Immediate risk to people and access
- Weather and visibility
- Utilities and damaged structures
- Site ownership, arisings and evidence requirements
Relevant plant
Cranes & lifting equipmentTractors, winches & lifting gearMEWP accessContract emergency provision
Put a clear 24/7 emergency-response route in place.
For contract clients and organisations reviewing future support, we can explain how incidents are reported, assessed and mobilised before that support is ever needed.