Receive
Capture location, hazard, access and responsible-contact information.
Service / 04
24/7 contract emergency response
When a tree incident affects safety or access, our contract clients have a clear 24/7 route to help. We bring together trained people, appropriate equipment and clear coordination with those controlling the site.
Emergency response provision
A known route to capable support when it matters.
- 01A known call-out route before an incident occurs
- 02Fast assessment and proportionate mobilisation
- 03Crews capable of operating alongside authorities and emergency services
Core capability
What our emergency response can include.
- 24/7 contract call-out rota
- Storm-damage and obstruction response
- Crane, tractor, winch and lifting support where required
- Site making-safe and follow-on planning
- Coordination with public bodies and emergency stakeholders
Assess
Select the appropriate crew, equipment and initial controls.
Respond
Mobilise, make safe and agree any follow-on work.
When an incident is reported
Information that helps us mobilise the right response.
- Immediate risk to people and access
- Weather and visibility
- Utilities and damaged structures
- Evidence and reporting for contract teams
Relevant plant
Cranes & lifting equipmentTractors, winches & lifting gearMEWP accessContract emergency provision
Put a clear 24/7 emergency-response route in place.
For contract clients and organisations reviewing future support, we can explain how incidents are reported, assessed and mobilised before that support is ever needed.